Privacy
Policy.
Last updated: January 1, 2025
At Robie Advertising Agency, your privacy matters. This policy explains what data we collect, how we use it, and the rights you have over your information.
Information We Collect
Information you provide directly
When you contact us, fill out a form, or engage our services, we collect information such as your name, email address, phone number, company name, and any details you include in your messages.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, pages visited, time spent on pages, referring URLs, and device information. This data is collected through cookies and similar tracking technologies.
Information from third parties
We may receive information about you from third-party platforms such as Google, Meta, and LinkedIn when you interact with our advertising campaigns or social media profiles.
How We Use Your Information
Service delivery
We use your information to provide, manage, and improve the advertising and marketing services you engage us for, including campaign management, performance reporting, and strategic consulting.
Communication
We use your contact details to respond to enquiries, send service updates, share campaign reports, and occasionally send marketing communications about our services. You can opt out of marketing emails at any time.
Analytics and improvement
We analyse usage data to understand how our website and campaigns perform, identify areas for improvement, and make data-driven decisions that benefit our clients and visitors.
Legal compliance
We may process your information where necessary to comply with applicable laws, respond to legal requests, enforce our terms, or protect the rights and safety of Robie Advertising Agency, our clients, and others.
Data Retention
How long we keep your data
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain our business relationship with you, comply with legal obligations, resolve disputes, and enforce our agreements.
Client data
Data related to active client engagements is retained for the duration of the contract and for a period of 5 years after the engagement ends, unless a longer retention period is required by law.
Your Rights
Access and portability
You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.
Correction and deletion
You can request that we correct inaccurate information or delete your personal data where there is no legitimate reason for us to continue holding it.
Objection and restriction
You have the right to object to our processing of your personal data for direct marketing purposes, and in certain circumstances to request that we restrict how we use your data.
How to exercise your rights
To exercise any of these rights, please contact us at privacy@robiemedia.com. We will respond to all legitimate requests within 30 days.
Data Security
How we protect your data
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.
Breach notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law.
Third-Party Links
External websites
Our website may contain links to third-party websites, including advertising platforms, social media, and partner sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email.
Contact Us
Privacy enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team at privacy@robiemedia.com or write to us at: Robie Advertising Agency, 12 Commerce Ave, New York, NY 10001, United States.
Robie Advertising Agency is committed to handling your personal information responsibly and transparently. If you ever have concerns about how your data is being used, we encourage you to reach out directly at info@robie.com.ng. We will always do our best to address your concerns promptly and honestly.